I-FixIT

Home and small business IT solutions.

Tech/IT support (AKA “help desk”)

Back when offices were first getting computers and printers, general information technology (or “IT”) professionals came on the scene to help maintain, fix, and upgrade systems. Today, individual offices can do a lot without extra help. Most people can type, save files, and communicate via email on their own. Online or “cloud” software is easier than ever to use. But software freezes; file servers need regular maintenance; hacker threats are only increasing. This is where your “help desk” comes in. You email or call your IT support team with technology issues, and they come to the rescue.

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Email

The foundation of all work communication for many of us, email is of utmost importance. We must keep accounts secure, store email data as needed, make sure the software is working smoothly, add or restrict email access. Our preferred email service for clients is Microsoft 365.

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Computer repair

Some IT companies specialize in computer repair, where you can either stop by the company’s central office with a computer for them to fix, or have them dispatch a technician on demand to your office. Other companies, such as ours, do computer repair for regular clients only. With the Cloud Office system we use, individual computers have a much longer life. To keep computers running even longer, we do a lot of behind-the-scenes computer maintenance and repair for our clients remotely from our Toronto office, and we visit our client offices for help when needed.

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Virtual desktops

A virtual desktop is a safe and modern way for you to gain remote access to your computer. When travelling or working from home, we often need to access our applications and files quickly and easily. With a virtual desktop, you log on to your entire work computer and see everything as you left it, but on a different physical computer than the one you normally use. This means, for example, that you can move from your office desktop to your home laptop without even having to re-open your documents.

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CEO @ COOLAPP

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CEO @ COOLAPP

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Our Awesome Team

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Co-founder & CEO

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Jane Brown

Co-founder & COO

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Creative Director

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